1. Introductory Provisions

This Personal Data Processing Policy describes how TRIDAS, s.r.o., ID No. 26832682, with its registered office at Revoluční 1082/8, 110 00 Prague 1 – Nové Město, Czech Republic (hereinafter “Tridas”, “we” or “the Controller”) processes the personal data of visitors to the websites www.tridas.cz / tridas-pulp.com / nasavanakartonaz.cz / tridas.bg / tridas.at / tridas.it / tridas.de / tridas.pl / tridas.fr / tridas.nl / tridas.hu / tridas.ro / tridas.ru / molded-pulp-fiber.com / tridas-pulp.com / tridas-tech.com / tridas-tech.cz, customers, prospective customers and other persons who communicate with us.

The controller of personal data within the meaning of the GDPR is:

TRIDAS, s.r.o.
Registered office: Revoluční 1082/8, 110 00 Prague 1 – Nové Město
ID No.: 26832682
E-mail: info@tridas.cz
Phone: +420 730 898 849

 

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2. What Personal Data We Process

The scope of the personal data processed depends on the context in which an individual communicates with us. Typically, we process in particular:

• Identification data: first name, surname, company name, job title/position
• Contact details: e-mail address, telephone number, correspondence / billing address
• Data relating to business cooperation: communication history, enquiries, orders, data relating to contracts
• Data on the use of our websites: IP address, cookies, data on activity on the website (via analytics tools)
• Data for marketing communication: information on whether you wish to receive commercial communications / newsletters, which campaigns you have received, the rate at which they are opened and clicked (open rate, click rate)

We obtain personal data:

• directly from you (completion of contact forms on the website, communication by e-mail, telephone, in person at trade fairs and events),
• from publicly available sources (e.g. company data from commercial registers, company websites),
• from tools we use for e-mailing and analytics (Ecomail, Google Analytics, website analytics tools).

Personal data are processed both manually and by automated means in our information systems, in electronic and paper form, always with the application of appropriate technical and organisational measures.

 

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3. Purposes and Legal Bases of Processing

We process personal data for the following purposes:

a) Handling your enquiries and communication with you

• Purpose: responding to your enquiry, sending an offer, negotiating a contract, processing an order.
• Legal basis:
  • performance of a contract or taking steps prior to entering into a contract (Article 6(1)(b) GDPR);
  • our legitimate interest in communicating with persons who have contacted us (Article 6(1)(f) GDPR).

b) Sending commercial communications (newsletter, invitations, updates)

• Purpose: sending information about our products and services, news, trade fairs, events and other marketing communications (e.g. via Ecomail).
• Legal basis:
  • your consent to receive commercial communications (Article 6(1)(a) GDPR); or
  • our legitimate interest in direct marketing to our existing customers (Article 6(1)(f) GDPR in conjunction with Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services).

You can unsubscribe from the newsletter at any time by clicking on the unsubscribe link in the footer of each e-mail or by contacting us at info@tridas.cz.

c) Compliance with legal obligations

• Purpose: keeping accounts, tax records, storing contracts and documents as required by applicable legislation.
• Legal basis: compliance with a legal obligation (Article 6(1)(c) GDPR).

d) Protection of the rights and legitimate interests of the Controller

• Purpose: protection of the Controller’s rights and claims, dispute resolution, maintenance of internal statistics and records, basic analytics of the website and campaigns (e.g. tracking e-mail open and click-through rates, measuring interest in our products).
• Legal basis: legitimate interest of the Controller (Article 6(1)(f) GDPR).

 

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4. Retention Periods

We retain personal data only for as long as is necessary for the given purpose:

• data for handling enquiries and business communication: for the duration of the business relationship and for a further 5 years from the last active communication, unless a longer period is required (e.g. due to contractual claims, warranty periods, etc.);
• accounting and tax documents: for the period required by law (typically 5–10 years);
• data for sending newsletters: for the duration of the consent or until you unsubscribe, but for no longer than 5 years from the last activity (opening, click); thereafter we review the data and either anonymise them in a verifiable manner or delete them;
• data from cookies and analytics tools: depending on the type of cookies and your consent settings (for more details see our Cookies Policy).

We regularly review stored personal data and anonymise or securely delete any data that are no longer needed.

 

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5. Recipients of Personal Data (Processors)

Personal data may be made accessible to the following categories of recipients:

• providers of e-mailing and marketing services, in particular:
  • Ecomail.cz, s.r.o. (tool for mass mailings and marketing automation),
• providers of web hosting and IT administration (administration of the website, servers and systems),
• providers of CRM systems and other tools for customer relationship management,
• external advisors (e.g. accountants, tax and legal advisors), where necessary,
• public authorities, where required by law.

We enter into data processing agreements with all processors in accordance with the GDPR.

 

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6. Transfers of Personal Data to Third Countries

If any of the tools we use (e.g. analytics and marketing services) involves the transfer of personal data outside the EU / EEA, this takes place only subject to compliance with the conditions of the GDPR, in particular on the basis of:

• an adequacy decision of the European Commission; or
• the use of standard contractual clauses adopted by the European Commission.

Specific information on any transfers can be provided upon request at .

 

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7. Your Rights in Relation to Personal Data Processing

In connection with the processing of personal data, you have in particular the following rights:

• the right of access to personal data;
• the right to rectification of inaccurate or incomplete data;
• the right to erasure (“right to be forgotten”) where the data are no longer needed or the processing is unlawful;
• the right to restriction of processing;
• the right to data portability where processing is based on consent or a contract and is carried out by automated means;
• the right to object to processing based on legitimate interest (including an objection to direct marketing);
• the right to withdraw consent at any time where processing is based on consent; withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

You can exercise your rights using the contact details provided in this Policy.

If you believe that your personal data are being processed unlawfully, you also have the right to lodge a complaint with the supervisory authority:

Office for Personal Data Protection (Úřad pro ochranu osobních údajů)
Pplk. Sochora 27
170 00 Prague 7
Website: www.uoou.cz

 

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8. Security of Personal Data

We process personal data using organisational and technical measures designed to ensure an appropriate level of security, including in particular:

• restricting access to authorised persons only;
• using strong passwords and access rights management;
• encrypted communication (HTTPS);
• regular system updates and backups.

Personal data are processed both manually and by automated means in our information systems, in electronic and paper form. We apply a high level of technical, organisational and personnel security to prevent misuse, damage or unauthorised access.

 

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9. Cookies and Online Marketing

We use cookies and similar technologies on our websites to help us:

• ensure the proper functioning of the website;
• analyse website traffic and performance;
• tailor content and marketing (e.g. remarketing campaigns).

Definition of cookies and similar technologies

On our websites, we use cookies and similar technologies (such as pixel tags, web beacons or device identifiers) that may automatically collect certain information when you visit the site.

What cookies are – explanation

Cookies are small text files stored in your browser or on your device. They allow us to:

• ensure basic website functionality and security;
• remember your preferences;
• analyse website traffic;
• tailor content and the advertisements displayed.

Purposes for which we use cookies

We use cookies in particular for:

• ensuring the correct functioning and user-friendly features of the website;
• anonymised evaluation of user movement across the website;
• measuring the performance of marketing campaigns;
• possible remarketing;
• integration of marketing and e-mailing tools, e.g. measuring the opening and click-through rates of newsletters.

Types of tools used

On our website we may use in particular:

• analytics tools (e.g. tools similar to Google Analytics or comparable analytics tools);
• e-mailing tools (Ecomail – measurement of e-mail opens and clicks);
• possible remarketing / marketing tools.

Further details about the types of cookies used, their duration and the options for managing your preferences are provided in our separate Cookies Policy, which is available on our websites.

 

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10. Contact Details

If you have any questions regarding the processing of personal data or wish to exercise your rights, you can contact us at:

TRIDAS, s.r.o.
E-mail: info@tridas.cz
Adress: Revoluční 1082/8 Prague 1 Nové Město, Czech Republic

This Policy is effective as of 1 October 2025 and may be updated from time to time. The current version is always available on our websites.